Join us and be a part of shaping the future of urban mobility!
Some complain about traffic but some are actually doing something about it. Join us on our mission to reduce traffic in Istanbul by increasing the accessibility of sustainable shared mobility.
Who are we?
Volt Lines is the only technology-enabled player in the Turkish market competing against legacy incumbents and it reduces emissions and traffic by turning premium 16-seater buses into a viable alternative to single occupancy vehicles.
What we do?
In Istanbul, over 50,000 buses operate at 31% efficiency. These buses, which contribute to the city's traffic with empty seats, could also be the solution to its problem. Volt Lines is the only shuttle service provider that has both software as well as a transport service. This allows for optimal harmonization of the software and operation resulting in the creation of great experiences and services. Notable examples of these innovative services include DRT and Marketplace. DRT (short for Demand-Responsive Transport) was covered by a Harvard Business School case study that is being taught at the MBA school. Marketplace on the other hand allows companies to sell empty seats on their buses to neighboring passengers who are going in the same direction at the same time.
Let's work together to shape the future of mobility.
We're looking for a Senior Account Executive to join us in shaping the future of urban transportation using the latest technologies.
Role Overview
As a Senior Account Executive, you'll have the exciting opportunity to nurture and expand relationships with our B2B customers. In this role, we're looking for someone with a strategic approach, excellent stakeholder management abilities, and a knack for creating outstanding customer experiences, all while spotting new opportunities for growth and added value.
Responsibilities
- Serve as the key contact for corporate customers, ensuring top-tier service and long-term satisfaction.
- Build trusted relationships with stakeholders (HR, Admin, Procurement).
- Align solutions with customer goals to drive value, retention, and upsell opportunities.
- Proactively resolve issues and identify areas for growth and expansion.
- Collaborate with internal teams for seamless onboarding, support, and service delivery.
- Manage contract renewals and lead price optimization discussions.
- Oversee invoice management and ensure timely, accurate billing processes.
Requirements
- A Bachelor’s degree in Business Administration, Industrial Engineering, or a related area.
- Full professional proficiency in English, both written and spoken.
- 5-6 years of experience in account management, customer success, or B2B sales, ideally working with corporate clients.
- A solid understanding of corporate customer dynamics and stakeholder engagement.
- A demonstrated history of successfully driving upsell, renewal, and long-term customer success.
- Outstanding communication, negotiation, and relationship-building abilities.
- Strong analytical and problem-solving skills.
- The capability to juggle multiple priorities and collaborate with various teams in a fast-paced setting.
Benefits
- Innovative Environment: Volt Lines operates in a fast-growing, innovative industry, offering opportunities to work on impactful projects with cutting-edge technology.
- Career Growth: Volt Lines is committed to employee development, offering opportunities for career progression, training, and skill enhancement.
- Work-Life Balance: Volt Lines offers flexible working hours as well as a flexible paid time-off policy that promotes a healthy work-life balance.
- Startup Culture: Volt Lines embodies a startup environment that promotes creativity, autonomy, and innovation, providing employees with the freedom to take initiative and make decisions.
- Inclusive Work Culture: Volt Lines values different perspectives, backgrounds, and experiences, and fosters an inclusive workplace where everyone can thrive.
- Impact on Urban Mobility: Volt Lines focuses on revolutionizing urban transportation and sustainability, giving employees a chance to contribute to a purpose-driven mission.
- Compensation and Benefits: Volt Lines offers its employees a best-in-class equity program (RSUs), the chance to earn up to 20 salaries in a year, private health insurance, food and transportation allowances, among other perks
