Director, Product Management, Consulting Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Consulting Services

Position Overview
Mastercard is seeking a highly experienced and strategic professional to join the EEMEA Consulting Product Management Team to be responsible for driving the regional development of the Consulting Services solutions provided to Mastercard Customers.
The role focuses on enabling Customers’ growth supporting consulting initiatives, ensuring that they are equipped with, skills, knowledge and solutions to successfully compete in a rapidly evolving financial services industry.
You will work closely with internal stakeholders, external partners, and subject matter experts to drive the growth of the Consulting Services in the EEMEA region aligned with Mastercard’s business goals and core values.
Role

• Accountability for delivering success for the Consulting Services in EEMEA.
• Ability to effectively build and prioritize the regional product road map to meet customer needs, with a clear focus on building relevant IP, thought leadership content and share expertise across the organization.
• Innovative leadership to continue evolving our product suite and drive future success.
• Interface with Mastercard leadership across the organization to represent the suite of products.
• Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell Consulting Services initaitives.
• Ability to be a client-facing expert sales resource with experience in consulting.
• Development and refinement of delivery models to ensure flawless and efficient delivery.
• Ensure our solutions remain market leading/competitive.
• Build strong relationships across Mastercard at all levels.

All About You

• 10+ years of experience across consulting, strategy, go-to market strategy including 5+ years of experience in a top consulting firm.
• Knowledge of the financial services industry, ideally including both retail banking and payments.
• Bachelor’s degree required (Master’s degree preferred).
• Strong structured problem solving and project management skills, with the ability to oversee multiple complex initiatives simultaneously.
• Strong collaboration and ability to partner effectively with virtual, fast-paced teams across multiple regions.
• Excellent communicator & ability to influence without authority.
• Demonstrated ability to build relationships with both working teams and senior executives.
• Desire to roll up sleeves and make direct contributions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.