Job Description
PerkinElmer is seeking a detail-oriented, motivated, and organized Sales Support Representative to join our dynamic team. The selected candidate will support the commercial team by managing tender documentation, logistics processes, sales operations, and customer communication to drive operational excellence and customer satisfaction. This role will primarily focus on supporting logistics and public/private sector tenders for laboratory instruments in the food and environmental sectors.
Job Responsibilities
- Prepare and coordinate tender documents, gather necessary legal and technical documentation for submission.
- Follow up public procurement portals and tender deadlines.
- Support the sales team with quotation preparation, tracking, and order management.
- Coordinate delivery processes, customs operations, and ensure proper documentation is in place.
- Track inventory, manage warehouse coordination, and report equipment stock levels.
- Ensure accurate and timely communication with customers and internal teams throughout the sales and delivery process.
- Support invoicing processes and monitor customer payment statuses.
- Maintain up-to-date records of orders, deliveries, service contracts, and warranty claims in internal systems (e.g., SAP).
- Liaise with logistics partners and customs brokers for import/export documentation and tracking.
- Assist with sales reporting, CRM data entry, and internal audits.
- Coordinate with marketing and administrative teams for documentation, internal processes, and events such as fairs and customer meetings.
Qualifications:
- Bachelor’s degree in Business Administration, Logistics, or a related field.
- 2–4 years of experience in sales support, tender operations, or logistics.
- Experience in dealing with public tenders and knowledge of Turkish tender regulations is highly desirable.
- Proficient in Microsoft Office (SAP experience is a plus).
- Excellent verbal and written communication skills in both Turkish and English.
- Detail-oriented with strong time management and organizational skills.
- Able to work independently as well as part of a cross-functional team.
- Strong problem-solving skills and a proactive attitude.
What We Offer:
- A collaborative and international work environment.
- Opportunities for learning, development, and career growth.
- The chance to contribute to improving health and safety through science and technology.