DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history.
We are looking for a Program Manager to join the Turkish Operations team to help delight our Turkish customers. The position requires an individual who can lead in an often-ambiguous environment. It requires business judgment, relationship management, and analytical thinking to meet project delivery goals. It will require close collaboration with cross-functional teams internally, technical and external partners at all levels up to senior leadership.
Key job responsibilities
1- Lead, own and control operations projects/programs roadmap, coordinating internal teams as well as working with external partners/contractors
2- Be responsible for delivering the key metrics, reporting progress, growth and performance of the projects as well as on-time execution and launches
3- Prepare and execute regular program updates to senior management on a weekly and monthly basis.
4- Work very closely with Business, Tech and other teams to design and deploy new solutions while being critical to challenge stakeholders and prioritize projects within Roadmap
5-Demonstrate Operational Excellence, drive continuous improvement and best practices with a focus on outcome for our customers
About the team
The TR Ops Integration team drives performance improvement across the TR ops network by rolling out software tools, running and coordinating selected cross-functional projects, and by being the primary Operations liaison with other departments including Amazon Fulfillment Technologies (AFT-x), Customer services (CS), Retail, Vendor Operations, Transportation, Supply Chain and FC Support teams.
We are looking for a Program Manager to join the Turkish Operations team to help delight our Turkish customers. The position requires an individual who can lead in an often-ambiguous environment. It requires business judgment, relationship management, and analytical thinking to meet project delivery goals. It will require close collaboration with cross-functional teams internally, technical and external partners at all levels up to senior leadership.
Key job responsibilities
1- Lead, own and control operations projects/programs roadmap, coordinating internal teams as well as working with external partners/contractors
2- Be responsible for delivering the key metrics, reporting progress, growth and performance of the projects as well as on-time execution and launches
3- Prepare and execute regular program updates to senior management on a weekly and monthly basis.
4- Work very closely with Business, Tech and other teams to design and deploy new solutions while being critical to challenge stakeholders and prioritize projects within Roadmap
5-Demonstrate Operational Excellence, drive continuous improvement and best practices with a focus on outcome for our customers
About the team
The TR Ops Integration team drives performance improvement across the TR ops network by rolling out software tools, running and coordinating selected cross-functional projects, and by being the primary Operations liaison with other departments including Amazon Fulfillment Technologies (AFT-x), Customer services (CS), Retail, Vendor Operations, Transportation, Supply Chain and FC Support teams.
BASIC QUALIFICATIONS
- Proven problem solving and analytical skills, ability to analyze numerical data points, work with data to assess situations and take appropriate action
- Experience handling multiple projects and prioritize accordingly
- A proven team player with a hands-on team-oriented attitude;
PREFERRED QUALIFICATIONS
- Hands-on experience with medium to high complexity SQL queries
- Able to take ownership of work, implement change, and demonstrate a problem solving approach;
- Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.