Nestlé is one of the world’s leading food and beverage company, with 2000 global iconic brands and operating in 188 countries.
At Nestlé we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.
We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.
Get to know us better at www.nestle.com
Join Nestlé Team and be a Force For Good!
We are currently looking for an E-Commerce Manager to join our Nespresso team.
Location: İstanbul
Type of contract: Permanent
As an E-Commerce Manager, you will have the following responsibilities;
- Develop and execute the ecommerce strategy aligned with the Consumer Journey Strategy
- Implement e-merchandising activities utilizing cross-selling, up-selling, and eCRM strategies
- Analyze internal and external data to continuously improve ecommerce activities
- Oversee the acquisition and conversion of B2C (Business to Consumer) and SOHO customer
- Manage daily operations of owned (nespresso.com B2C+B2B) and non-owned digital boutiques (eRetailer.com)
- Optimize the digital path to purchase to ensure a best-in-class consumer experience
- Ensure the integration of all product launches and digital campaigns into the content management system (e.g., copy, visuals, banners)
- Ensure compliance with cross-functional requirements (Total Quality Management (TQM), legal regulations, and delivery service standards)
- Collaborate with IT, CRC ( Customer Relationship Center), Marketing, and Supply Chain to enhance back-end performance
- Drive business results through tactical and operational decision-making
- Assist the Director in optimizing investment strategies and decision-making during the operational planning process for both capital expenditures (CAPEX) and operational expenditures (OPEX)
- Attract and retain talent, fostering a strong and collaborative team environment
Which profile are we looking for?
- Bachelor’s or master’s degree
- 7 years of experience in eBusiness, demonstrating a strong understanding of the digital landscape.
- Experience in Digital Marketing activities aimed at driving website traffic, including Search Engine Optimization (SEO), Search Engine Marketing (SEM), Affiliate Marketing, and Display Advertising
- Proven expertise in eCommerce Operations, specifically in Content Management, eMerchandising, and personalization strategies
- Familiarity with Customer Relationship Management (CRM) and electronic CRM (eCRM) practices is a plus
- Strong knowledge of Web Analytics and familiarity with A/B testing tools
- Strong ability to collaborate effectively with cross-functional teams, demonstrating excellent interpersonal skills
- Excellent command of English
What are our employee community values?
Safety, quality, compliance and respect are pillars for our community existence.
Respect is our overaching value in Nestlé. We RESPECT eachother, others, environment and all life around.
We work in a supportive, caring, elevating environment. It is crucial for us to preserve our culture of solidarity.
What are our working values at Nestlé?
Flexible work schedule
Hybrid working
Multinational experience at one of the world’s leading food and beverage company
International and domestic career opportunities
Development opportunities and trainings
Exclusive employee discounts
Employee Assistance Program, 24/7 expert support
Sport benefit program (benefit from more than 350 sport centers)
A paid birthday leave
4 weeks paternity leave
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Be a force for good.