Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
- Act as accountable for shaping objectives and delivering the business value of IoT products & services in all digital VBU customer product platforms, closely working with IoT partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers,
- Act as a strong voice to shape the desired customer journeys including a digital first mind-set,
- Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products,
- Track performance (financial, technical, CX ) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition,
- Design and implement efficient processes across different departments, ensuring all modifications are well-documented for IoT products
- Develop and monitor critical KPIs to measure process performance and implement necessary adjustments for IoT products
- Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products,
- Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed,
- Analyze competitors’ products and communicate competitive threats and opportunities to Ownerership and prepares product competition analysis,
- Contribute to Product&Solution chapter development & best practice sharingwith the specific areas regarding skilss which the role requires,
- Make sure that its products serve customers' digitalization journey,
- Develop products that provide the best customer experience and respond to customer needs&increase customer loyalty,
- Make the Agile Working Method and prioritization with MVP approach effective for the whole organization,
- Help the VBU organization to increase its knowledge of IoT technology trends.
Who you are
- BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field
- Minimum 5+ years of experience in related field: IoT, Mobile Private Networks, Machine-to-machine (M2M), Smart city, etc.
- Demonstrated ability to manage multiple projects throughout their lifecycles simultaneously
- Product/Initiative Life Cycle Management experience
- Project management and analytical thinking skills
- Problem solving & data driven decision making
- Results-driven and delivery-focused
- Agile / Scrum process experience
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance.
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
