Order Management Specialist

Job Title

Job Description

Job title:

Order Management Specialist

The Order Fulfillment Specialist is responsible for recording and implementing sales orders diligently while upholding the required data quality standards to ensure timely delivery of ordered goods to the customer, working under general supervision. The role assists the Team Lead in daily operations, managing KPIs to meet targets and ensuring team performance aligns with organizational goals, while supporting colleagues in following standard processes and SAP navigation. This role contributes to continuous improvement initiatives, capturing team issues and driving solutions with relevant stakeholders. The role creates and monitors sales orders manually and through automated channels, addressing root causes of non-touchless flow issues and maintaining comprehensive reporting for decision-making.

Your role:
• An Order Management Specialist plays a crucial role in ensuring that a company's supply chain, customer satisfaction, and revenue flow operate smoothly.
•  Communication with Internal Teams and External Stakeholders
• A role in Order Management opens doors to both professional growth and personal development, especially for those who want to build expertise in operations, customer experience, or broader supply chain functions.

•  Order Management in the META Region

- Career Growth in Emerging Markets

- Skill Transferability Across the Region

- Opportunities for Growth

You're the right fit if:

1. Have min. 2 years of experience with Vocational Education in areas such as Order Management, Logistics, Process Improvement, Business Administration or equivalent.
2. Have below skills:

• Continuous Improvement

• Supply Chain Management (SCM)

• Troubleshooting

• KPI Monitoring and Reporting

• Enterprise Resource Planning (ERP) Systems

3. Bachelor’s degree in business administration, Supply Chain, Operations OR Vocational Education in Order Management or equivalent.
4. You will enjoy while learning with friendly environment.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Indicate if this role is an office role.


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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