At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
- Managing the daily operations of the e-commerce platform
- Driving the development and enhancement of e-commerce portal features in collaboration with global teams
- Organizing and delivering product usage training
- Analyzing customer purchasing behavior via CRM tools and developing actionable insights
- Contributing to strategic planning through data-driven analysis
- Creating digital content for social media and the website
- Supporting the marketing process in close collaboration with the Product Manager
- Taking an active role in the marketing activities of Near Patient Care (NPC) products
- Coordinating the intake and distribution of customer support and request emails for effective response and follow-up
- Managing order entry in SAP and ensuring regular reporting in B2B operations
- Processing FOC (Free of Charge) product requests in SAP and maintaining accurate records
- Managing the printing and labeling processes of product labels and inserts
- Bachelor’s degree or equivalent in Science, Engineering, Healthcare, or a related field
- Marketing experience in the healthcare or medical device industry is a plus
- Holder of a Clinical Support Specialist Certificate
- Excellent verbal and written communication skills in English and Turkish
- Advanced proficiency in Microsoft Office programs
- Experience in using the SAP system
- Experience in working with global and cross-functional teams
- Strong organizational skills with attention to detail and the ability to manage multiple operational tasks simultaneously
- Ability to create digital content for social media and websites, with understanding of online customer engagement
- Analytical thinker with a strategic mindset
- Self-motivated and proactive with a hands-on approach in dynamic environments
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
