Creative Pre-Engagement Associate

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Creative Pre-Engagement Associate

Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.

Specialized Product Delivery (SPD) is a department within Services’ Advisors Client Services organization and focuses on the building out of new in-house capabilities to service our clients.
The Pre-Engagement role within SPD is focused on in-housing services that are currently being outsourced to third party supplier and actively collaborate with CBLs and the CA&E Commercial Lead to define the client opportunities for new CA&E engagements

Role:

• The Advisors Creative Desk is responsible for ideating and creating engaging, forward-thinking, on-brand creative solutions for our clients.
• Work closely with the ACD Creative Pre-Engagement Director to support CA&E opportunities
• Collaborate closely with CA&E and MS delivery teams to develop compelling pitch decks and presentations for client engagements, ensuring alignment between client needs and MS offerings
• Assist in managing reporting and updates for internal stakeholders, including compiling and analyzing performance data, preparing monthly updates, and periodic business reviews to track progress and identify areas for improvement
• Support CA&E in pitching to mid-senior level stakeholders, sharing relevant solutions and recommendations to match stakeholder needs with MS offerings
• Identify, recommend and initiate process improvement initiatives to improve efficiency

All About You:

• Good knowledege of Digital Marketing tools, principals and implementing it in real projects
• Client-Centric Approach: Experienced in client management, understanding and communicating solutions effectively
• Pitch Development Expertise: Proficient in crafting compelling pitch decks and presentations for client engagements, with a knack for storytelling
• Analytical Skills: Skilled in managing reporting for internal stakeholders, analyzing performance data to track progress and drive continuous improvement; your insights support strategic decision-making processes
• Stakeholder Engagement: Seasoned in managing mid-senior level stakeholders, including the ability to effectively communicate with, influence, and collaborate with stakeholders
• General Enthusiasm about growing a new business line
• Tertiary qualifications in business management, economics or related subject

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.