Our mission
Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency.
With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.
Our headquarters is located in 🇨🇭Switzerland, and we also have legal entities in 🇩🇪Germany, 🇧🇬Bulgaria, 🇷🇸Serbia, 🇹🇷Turkey, and 🇸🇬Singapore
Please send your resume in English only.
About the Role
Are you passionate about delivering exceptional service and crafting unforgettable experiences? We’re seeking a highly professional, detail-oriented Concierge with a flair for personal service and a deep understanding of personalized client care.
As the go-to person for practical support, you’ll help streamline daily tasks, coordinate travel, and provide trusted assistance with errands, logistics, and reservations. You’ll be a valued part of our team, delivering a high standard of service with professionalism, discretion, and a personal touch to our employees.
Location: Serbia, Bulgaria, or Turkey
Type: Full-time
Language: Fluent English (spoken and written required)
What You’ll Do
- Serve as a local expert, offering curated recommendations for restaurants, events, shopping, and other activities.
- Develop personalized travel itineraries and manage the relevant arrangements including flights, hotels, transfers, and visa information.
- Reservations for dining, entertainment, tours, and other activities.
- Assist with personal errands such as shopping, package handling courier services, and arranging for services such as childcare, pet care, home service, and doctor appointments.
- Offer business support with work-related bookings, printing, and light administrative tasks.
What We’re Looking For
Minimum Qualifications
5+ years in concierge / hospitality OR diploma/degree in hospitality/tourism and 2+ years relevant experience
- Fluency in English (spoken and written) is required
Core Competencies
- Service-Oriented: Proactively supports employee needs with a helpful, can-do attitude.
- Organized: Maintains clear systems to track and fulfill multiple requests efficiently.
- Discreet: Handles confidential matters with integrity and professionalism.
- Resourceful: Finds creative, practical solutions to unexpected challenges.
- Cross-Cultural Understanding: Understands and respects diverse backgrounds and preferences.
- Local Expert: Know your city and country well, and can offer reliable recommendations.
Soft Skills
- Empathetic: Listens actively and responds with genuine care and understanding.
- Collaborative: Works well with others, including remote teams and cross-functional colleagues.
- Adaptable: Adjusts quickly to shifting priorities or last-minute changes.
- Positive Presence: Maintains a calm, polished, and professional demeanour in all situations.
Technical Skills
- Digital Proficiency: Confident using basic office tools (email, calendar etc), as well as CRM systems and vendor platforms.
- Navigation & Planning: Skilled in using maps, transport apps, and itinerary planning tools.
- Time Management: Prioritizes tasks effectively to meet deadlines and service expectations.
What We Offer
- 💻 Choice of work equipment (e.g., laptop, monitor, etc.)
- 🇬🇧 English classes (iTalki – $130 monthly)
- ⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)
- 👶 Newborn bonus (€500 per child)
- 🧠 Patent remuneration
- 🌴 Paid leave
- 🧑💻 Remote work in locations without our offices
- Hybrid work in locations with offices (2 days in-office, 3 days remote):
- 🇧🇬 Sofia: 59 G. M. Dimitrov Blvd., NV Tower, 8th floor, 1700
- 🇷🇸 Belgrade: Makedonska 12, 11000 Belgrade, Serbia
- 🇹🇷 Istanbul: Rüzgarlı Bahçe Mah., Kavak Sok., Smart Plaza B Blok 31/B, 34805 Kavacık-Beykoz/İstanbul
- 🇹🇷 Sakarya: Esentepe Mh., Akademiyolu Sk., Teknoloji Geliştirme Bölgesi No. 10 D/206, Serdivan, Sakarya
- 🇹🇷 Izmir: Ege Üniversitesi Kampüsü, Erzene Mah., Ankara Cad., No:172/67, 35100 Bornova/İzmir
Constructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.
