Your Role
Brenntag Turkey is looking for a Sales Support Specialist to join our sales team!
Here are the requirements for our role:
- Open and follow orders in SAP, prepare necessary documents for any sales operations when required by the parties in his/her team.
- Work in coordination with other departments, especially logistics , procurement and accounting department.
- Track and coordinate customer request for technical documentation and regulatory inquiries with relevant departments and suppliers and ensure timely communication with customers.
- Take an active role to maintain and improve customer satisfaction.
- Take an active role in solution process of customer complaints.
- Answer customer inquiries if needed, and sales related appointments and arrangements, and following up with customers about their order status.
- Create and process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system in SAP.
- Report any unusual activity to his/her supervisor in regards of GPDR & KVKK; and all relevant policies and procedures.
Relevant Qualifications:
Bachelor’s degree in a related fields of operations, and related areas.
Minimum 3 years of experience in sales support and / or marketing support operations.
Good command of English.
Proficiency in MS Office programs.
Strong knowledge of SAP is an asset.
Completed military service (for male candidates).
Our Offer
Competitive and fair salary
Health insurance
Professional development opportunities
If you are interested in this role, please send your CV directly to sebnem.yilmaz@brenntag.com
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.