We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.
Do you have a background, experience or pure passion for health and wellness? Do you get excited about analyzing data and problem solving? Personify Health is looking for a Reporting Specialist on the Client Operations team to handle the initial setup and automation of standard reporting requests from clients. Collaborate closely with Implementation, Account Management, Client Delivery and other Operations teams to ensure reporting provided meets client needs.
In this role you will wear many hats, but your knowledge will be essential in the following:
- Maintain a strong working knowledge of Personify Health products.
- Maintain a strong working knowledge of Personify Health reporting capabilities.
- Work with Implementation, Account Management, Client Delivery and VAR Account Management to understand client reporting needs.
- Triage reporting requests submitted to determine if the request can be support and automated in MicroStrategy. Route requests that cannot be supported via standard reporting in MicroStrategy to DaaS.
- Collaborate with Integrations and DaaS teams to ensure standard reporting requests can be accommodated based on the client’s eligibility data and data available in MicroStrategy.
- Build standard reports in MicroStrategy to match agreed upon requirements and setup automated jobs to deliver reports to the client on the agreed upon cadence.
- Make updates to existing reports based on change requests made by clients.
- Engage in detailed analysis of data discrepancies to determine the source and resolution of errors.
- Respond to and resolve routine requests and questions.
- Develop, implement, and enhance processes to drive overall performance of standard reporting.
- Join client meetings and have active conversations surrounding reporting
- Gather necessary information to fill out reporting file specs
- Perform additional duties as requested.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:
- Bachelor's degree in Business/Statistics/Information Science, or equivalent, in related discipline.
- 3-5 years of professional work experience in data management, information systems, data analytics.
- Willingness to learn new tools that manipulate, analyze and visualize data.
- Strong knowledge of MS Office suite, especially Excel, PowerPoint, and MS Project.
- Experience with MicroStrategy preferred.
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
- Strong technical aptitude
- Excellent interpersonal and writing skills.
- Strong organizational skills and detail orientation.
- Required to work cross functionally with co-workers and with external channel partners.
- Ability to work independently as well as part of a team.
- Solid analytical and problem-solving skills.
- A high level of professionalism and positive work behavior.
No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.