ERP System Support Specialist

About the Team:

We are expanding our Information Technology team across Istanbul and looking for ERP System Support Specialist to join us in Istanbul with Division Aftermarket.

What you can look forward to as ERP System Support Specialist:

• Provide support to ERP end users across the organization and partner network and assist end users with data processing.
• Collaborate with ERP users and management to configure and optimize system setups and workflows.
• Maintain a deep understanding of the ERP database schema and security subsystems to appropriate system access to cross functional users.
• Test and validate new SAP releases before deployment in the live environment.
• Develop and maintain user documentation, training materials, and operating procedures.
• Analyze business processes and translate them into automated workflows and reporting solutions.
• Work closely with solution partners and stakeholders to define user requirements and implement data processing solutions.
• Generate and deliver reports using Jet Reports, Power BI, and other tools to support decision-making.
• Implement and support ZF global processes and directives within ERP program, including user training and issue resolution.

Your profile as ERP System Support Specialist:

• Bachelor’s degree in Software Engineering fields, Information Systems or a related field.
• Minimum 5 years of professional experience in a similar role with strong knowledge in SAP ERP systems (preferably with addition Navision experience).
• Deep knowledge and understanding of project management, process improvement methodologies, reporting tools (SQL, Power BI etc.).

Why you should choose ZF:

• An employment contract in a stable, global company.
• Hybrid system work (depends on the position).
• Private health insurance and employee package.
• Good working atmosphere; working in an international team, interesting projects, and tasks.

ERP: The position is part of the ZF Global Employee Referral Program.