Join Us
Ensure that Vodafone ITSM Solution and Operation Services Up & Running with pro-active perspective on production.
IT ownership & accountability to ensure that necessary actions are taken to prevent occurrence of service usage problems
What you’ll do
• Supporting active solution development processes on the IBM Maximo (Asset Management) platform
• Contributing to configuration, data analysis, testing and documentation studies
• Working in coordination with solution teams by analyzing business processes in line with user demands
• Supporting the preparation and updating of technical documentation
• Taking part in system integrations, process automation and user interface improvements
• Operational support of ITSM Operation systems on 7*24 basis to provide continuous IT services availability and issue resolution.
• Periodic monitoring and performance tuning of the systems
• Develop automations for workarounds on systems
• Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference
Who you are
• SQL knowledge (preferably basic level)
• Familiarity with data formats such as XML, JSON
• Basic knowledge of web services (SOAP/REST)
• Basic knowledge of Java or similar object-oriented languages
• Proficiency in MS Office tools such as Excel, PowerPoint
• Awareness of version control systems (e.g. Git)
• Open to learning and high analytical thinking skills
• Prone to teamwork, strong communication skills
• High sense of responsibility and careful about time management
• Paying attention to details and able to work systematically
• English proficiency at a level that allows you to follow technical documentation
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.
