Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Role & Responsibilities:
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
Coordinate internally and/or respond to customer queries related to shipment
Monitor shipment according to customer status and track & trace upon delivery
Record and update information on customer profiles
Qualifications:
Bachelor’s degree from relevant departments. (preferably in the Logistics field),
At least 2 years of experience in a similar position,
Able to work on a multi-task basis,
Proactive,
Fluency in written & verbal English is a must (part of the interview will take place in English),
Able to work in the office 4 days per week (hybrid) in Istanbul
What we offer:
Working in an agile, flexible, digital, and social culture
Flexible working hours
Working 40 hours a week
Hybrid working
Birthday day off
Free breakfast: every Monday morning
Fruit Day: every Wednesday
Happy hours
Yearly bonus
Transportation
Life insurance
Meal Allowance (Cash/monthly)
Employee Assistance Program
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
Come along on CMA CGM’s adventure !
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