Child Protection Case Management Assistant (Case Worker)

The Opportunity

ROLE PURPOSE:

In the evolving humanitarian landscape of Türkiye, this position plays a key role in delivering effective and timely child protection case management services to Syrians under Temporary Protection (SuTP) returning from Syria. Reporting to the CPMHPSS Program Manager and working closely with the Child Protection Specialist, the Case Worker will be responsible for identifying, assessing, planning, implementing, monitoring, and closing child protection cases in line with SOPs and best practices.

The role includes liaising with local authorities and service providers, supporting border and settlement based interventions, providing critical information and referrals, and responding to emergency child protection needs, such as UASC and family separation. It contributes directly to Save the Children’s wider humanitarian efforts through coordinated service delivery, protection risk monitoring, and emergency response actions.

In order to be successful you will bring/have :

• Strong interpersonal and ethical sensitivity; demonstrates empathy, professionalism, and the ability to work with children and caregivers in distress.

• Solid experience in outreach, community mobilization, and engaging local actors to identify and respond to child protection concerns.

• Good understanding of Türkiye’s child protection systems, legal and social service frameworks, and referral pathways—particularly in border or temporary protection contexts.

• Ability to deliver and document casework and outreach activities effectively, including strong reporting skills (weekly/monthly), with high attention to detail and data protection principles.

• Comfortable using MS Office and internet-based tools for documentation, communication, and reporting.

• Flexibility to work under pressure, adapt to changing priorities, and respond to emergency situations when needed.

• Fluency in Turkish and Arabic (written and spoken) is required.

• Commitment to Save the Children’s values and child safeguarding principles, including “Do No Harm.”

• Previous experience with Save the Children is highly desirable and considered advantageous.
  

Position holder will be based in Hatay , therefore legal right to work in Türkiye is necessary at the time of application. Applications will be evaluated in a rolling basis.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

No child dies from preventable causes before their 5th birthday

All children learn from a quality basic education and that,

Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Save the Children is committed to create a truly inclusive, effective and representative organisational culture, encouraging equity and diversity among its employees and eliminating discrimination. Having a diverse profile of employees, different age groups, backgrounds, cultures, gender identities and expressions, sexual orientation etc., including a range of different experiences and capabilities helps us understand, represent and serve children better. Therefore all qualified applicants will receive equal consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, disability, or age.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.