We are looking for a Branch Manager to join our team. The rol will be for our office located in Ankara,Turkey. In this role, you will take a leading part in strengthening our operational excellence and commercial performance in Ankara — a strategic hub for trade and logistics. As Branch Manager, you will drive branch-level growth, efficiency, and customer satisfaction, helping us expand our presence in a highly competitive market.
Your Responsibilities:
- Manage daily branch operations, ensuring efficiency, quality, and customer satisfaction.
- Lead and develop a team, fostering a collaborative and results-driven culture.
- Maintain and expand a personal customer portfolio to achieve revenue targets.
- Identify and pursue new business opportunities to grow market share in Mersin.
- Monitor and report on branch performance, including financial metrics and KPIs.
- Ensure compliance with company policies, industry regulations, and local laws.
- Build and maintain relationships with key clients, stakeholders, and local business communities.
- Collaborate with senior management to align branch objectives with company strategy.
- Drive company systems usage within the branch.
Your Profile:
- Bachelor’s degree in Logistics, Business Administration, Management, or related field is preferred.
- At least 7 years of hands-on experience in branch operations or customer management, with a proven track record of team coordination and process improvement.
- Demonstrated success in managing and growing a customer portfolio.
- Strong leadership, communication, and interpersonal skills.
- In-depth understanding of the Izmir market and business environment.
- Proficiency in financial analysis, budgeting, and reporting.
- Fluency in Turkish and English; additional languages are a plus.
- Proficiency with CRM tools and Microsoft Office Suite.
- Strategic planning and business development expertise.
- Ability to thrive in a fast-paced, target-driven environment.
- Strong negotiation and relationship-building skills.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
#LI-EY1
