Assistant Quality Manager

Function: Supply Chain

Reports to: Nutrition Quality Lead MET

Scope: Local

Location: Tuzla, Istanbul, Turkey

Terms & Conditions: Full-time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are passionate about bringing superior experiences to our consumers, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

We are looking for Assistant Quality Manager who will be responsible for Besan Foods Factory of all Quality metrics, delivering Production-Innovation quality and executing of Global Quality program.

• Building and ensuring SU compliance with all local regulations as well as Unilever requirements related to consumer safety and product quality.
• Ensuring Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions. Developing the controls in line with the specifications and transfer the parameters to operations.
• Checking and measuring the quality parameters within the Unilever framework and legal requirements as well as providing insights from measurements: CRQS, Semi Finished Good Analysis Results, Finished Good Analysis Results, Non-Compliant Goods, waste, BOM content control, Consumer/Customer complaints, Raw Material returns and ingredient information, Packaging Material returns and ingredient information etc.
• Reviewing site quality KPIs and analyzing Quality Performance compared to established quality goals.
• Providing the traceability of products containing the details aligned with UL and regulatory requirements.
• Tracking the quality improvement areas by using correct prioritization tools like Q-matrix and leading the projects via close collaboration with production and engineering teams.  Also ensuring that site specific quality targets and projects are implemented on shop floor via quality concepts and methodology.
• Ensuring the development and implementation of pre-requisite programs required to support site HACCP plan including validation and ongoing verification requirements to mitigate consumer safety risks. (e.g. pest controls, allergen management, hygienic controls, etc.)
• Ensuring the ongoing compliance to requirements of category / technology GMP that are applicable to the site and organizing the internal UQP audits and tracking the actions.
• Supporting the quality incident management with related stakeholders; doing detailed root cause analysis and tracking the actions etc.
• Managing the quality shop floor employees as first line manager also tracking the ‘Time Management’ portal.
• Leading customer and consumer complaints, providing responses, and determining corrective and/or preventative actions.
• Following up the digital quality applications and traceability; proceeding process control plan across the plant.
• Keeping track of main warehouse blocking transactions: Quality block / release process.
• Determining the capability needs of related operators/ employees and planning the training agenda. Identifying the areas where human error happens and analyze root causes of the errors across the factory, establish proper control to eliminate them.
• Providing the site quality support and active participation to innovation, renovation projects by integrating quality tools in the process and ensuring the compliance to quality requirements.
• Participating in global quality meetings and ensuring global cascades are fully in place for the SU.
• Preparing Inter-Company Quality Agreements and ensuring site Quality Input is given for Export Operations.
• Supporting CM Quality in collective quality tasks such as GMP compliance, hygiene & allergen practices and external audit management.
• Being an active member of Quality community in every possible platform to contribute business results with a solid Quality mindset.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• University degree in science or engineering fields, preferably food engineering
• Min to 3 years experience in Quality, Manufacturing and related SC functions will be an asset
• Good command of written and spoken English (Able to follow up foreign resources)
• Good knowledge of MS Office Applications
• No travel restrictions

Skills

• Knowledge about Quality Management, Allergen Management, Incident Management, Hygiene Management, Root Cause Analysis, Incident Management, Auditing, Food Safety & HACCP.
• Teamwork oriented with good communication, collaboration, and interpersonal skills,
• Analytical thinking with solution-oriented mindset

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.