Admission Officer
Location: Istanbul, Turkey
Working pattern: Full Time
Contract Type: Permanent
Number of roles: 1
Salary: Competitive
We are looking for Admissions Officer to join our team.
Admissions serves as the frontline of our business, playing a crucial role in recruiting high-quality students worldwide for our esteemed university partners in the US. As an Admissions Officer (US Operations) you’ll be responsible for completing data audits for content management updates and updated student records. You’ll have a passion for data, possess a keen eye and detail for data and be excited to work in a dynamic and collaborative environment.
This is an excellent opportunity for someone who may be currently working as an Admissions Officer who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed JD Admission Officer Turkey.pdf
If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/552sjse5
What you’ll bring to the role
Your responsibilities as Admission Officer, US, in the Application Management Team:
Accurately assess student applications to determine program suitability.
Collect missing documents systematically and promptly to complete application packages.
Ensure high-quality data entry in our student information systems for effective analytics and communication strategies.
Provide personalized application support through frequent communication via email, phone, WhatsApp, other channels and needed.
Process applications within the agreed timeframe.
Build and maintain strong relationships with agent partners to support their application pipeline. Conduct Admission trainings with the objective of improving application quality from agent partners. This may involve frequent visits to agent offices and fairs
Address challenges and resolve complaints throughout the application process, escalating issues when necessary
Foster effective, collaborative relationships with cross-functional internal teams
Support offer holders on next steps towards confirming enrolment, as needed
Complete time-sensitive admission, conversion or other student support tasks as assigned, including supporting other Kaplan teams
Qualifications
Bachelor’s degree in a relevant field
Excellent knowledge of our US portfolio and US as a study destination. Strong knowledge of the US education system
In-depth understanding of US university admission processes in general.
Experience with IT systems and processes
Outstanding attention to detail, target-driven with a customer-focused approach.
Strong communication and interpersonal skills
Demonstrated ability to collaborate effectively across diverse teams and stakeholders, along with ability to work independently
Multicultural outlook with a passion for helping international students achieve their study goals. Adaptability to change
Willingness to work flexible/staggered hours when required (including some weekends during critical periods)
What we do
Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.
In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 15th August 2025.
Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require technical support, you can contact [email protected]
