Service Operations Manager

Electrolux Group
Tam zamanlı
6 gün önce
Consumer Care/Customer Care

Permanent

Job Description

At the Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. 

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.  

Join us in our exciting quest to build the future home! 

Service Operations Manager

About the role:


Our services within Peace of Mind (PoM) complement our Taste, Care and Wellbeing Product Line appliances, during their ‘in use’ phase (often known as Aftermarket phase). We are on an ambitious transformation journey building the capabilities, strategies, and tactics to deliver a best-in-class ownership business model that provides the consumer an outstanding ownership experience.

The Peace of Mind vision is to be the consumers trusted companion, by their side, providing a complete ecosystem of sustainable post-purchase services that are both relevant and within easy reach. We enable the consumer to get the most out of their appliances, and anticipate their needs, so they can keep their home running smoothly and elevate the experience of everyday life. We share our expertise to help them choose what’s best for them, their home, and our planet, giving them peace of mind. We encourage the consumer to repair rather than replace their appliance when that decision arises, ensuring consumers understand both the economic and sustainable choices available to them. We want the consumer to feel Electrolux ‘has their back’ and that we provide them with an outstanding branded experience. We believe getting this right means the consumer will stay with the brand when it’s time to replace their appliance.

For Turkey, we are looking for a Service Operations Manager

In this role you will report to Peace of Mind Sales&Services Manager Turkey.

Main responsibilities:

Requirements:

Location: İnci Çıkmazı No:3 İnci Ofis Zemin Kat Daire:6 Altunizade, Üsküdar, İstanbul 34662

Benefits highlights:

Please send your CV in English.

Başvur
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