Job Description Summary
Service Delivery Specialist is responsible for driving service delivery, field parts inventory and service tools management processes to ensure customer satisfaction, problem resolution and operation excellence across Turkey, Iran & Central Asia.As Service Delivery Specialist, you will manage transportation and related logistics of goods and services to and from internal and/or external customers/suppliers. You will impact quality of own work and the work of others on the team. You will execute standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Job Description
Roles and Responsibilities
- Establishing a smart service inventory in line with Global Parts Team’s strategy and ensuring availability of parts in local warehouses
- Managing installation and field tool inventory; purchase, loan, calibration & repair processes
- Driving data analysis and business case development for key projects
- Developing productivity initiatives/projects to reduce cost, improve efficiency, eliminate manual work and increase speed of service
- Achieving Key Performance Indicators (KPIs) and ensuring compliance with Standard Operating Procedures (SOP’s) on a daily basis
Required Qualifications
- basic experience in the Logistics & Logistics. Knowledge level is comparable to a Bachelor's degree from an accredited university or college
Desired Characteristics
- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
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Additional Information
Relocation Assistance Provided: No