Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist Product Management - Transfer SolutionThis position will be responsible for ongoing monitoring, analysis and performance reporting required to support the cross border services business in EEMEA. This Product Management Senior Specialist will partner with our internal stakeholders to identify new operational and business health opportunities, management, and alignment across the business development and product integration teams. This candidate should have the ability to collaborate across a diverse group of internal stakeholders & regional partners, effectively manage multiple priorities and demands, and possess a good understanding of money transfer business.Role
End-to-end ownership including on-going management & performance reporting.
Selects and monitors performance metrics that assess business and operational KPIs, and providing this data to the Management Team.
Coordinates internal forums to collect and identify growth and scale opportunities
Supports Product Managers to drive expansion and launches of new and existing services including go-to-market readiness, implementation planning and activities, assisting with communications, etc.
Provides support for creating, finalizing, and distributing dashboards and internal presentations to support KPI reporting.
Assists Product Managers with on-going support in the region where services are launched and available to customers.
Education
• At least a bachelor’s university degree in business, finance, marketing or related field, or equivalent work experience
Knowledge / Experience:
• Experience working with partners across other functions in support of key deliverables and product/boney usiness strategies
• Experience developing reports and preliminary insights based on complex analysis of competitor market data and map that across our own platform data
• Working knowledge of product management, product development, product planning, project management & financial services
• Working knowledge of money transfer industry (desirable)
• Experience with Dashboarding tools and MS-office tools such as Excel, Powerpoint etc
Skills/ Abilities:
• Ability to interact and coordinate effectively with internal business partners
• Ability to effectively collaborate in a geographically distributed environment
• Ability to effectively manage multiple functions & priorities
• Ability to digest complex ideas and organize them into executable tasks
• Master of time management, organization, detail orientation, task initiation, planning and prioritization
• Self-motivated, motivated to work independently and as an effective team member
• Strong work ethic and efficient project management capabilities with the ability to act with urgency and flexibility to drive results
Work Conditions:
• Limited domestic/international travel required
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.