DEADLINE FOR APPLICATIONS
31 July 2025-23:59-GMT+03:00 Turkey Time (Istanbul)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website:
https://www.wfp.org
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ORGANIZATIONAL CONTEXT
Türkiye hosts one of the largest refugee populations in the world, with approximately 2.7 million people. Around 60,000 of the most vulnerable reside in eight camps in the southeast, while the vast majority live in urban and rural areas across the country. Since June 2014, the Temporary Protection regime has enabled Syrian refugees to access essential services such as healthcare and education. Asylum seekers from other countries continue to benefit from International Protection status.
The World Food Programme (WFP) supports over 35,000 of the most vulnerable refugees through monthly e-vouchers and cash transfers to help them meet their food needs. Following the devastating earthquakes of February 2023, WFP provided emergency food assistance to 1.6 million people in southeastern Türkiye. As markets resumed functioning, an additional 600,000 earthquake-affected individuals received cash assistance to meet their basic needs.
As food security conditions stabilized, WFP shifted its focus to revitalizing the local food value chain in earthquake-affected regions. Through strategic investments in small food businesses, WFP aims to restore livelihoods and ensure long-term food security.
Türkiye holds critical strategic importance for WFP’s global operations. The country plays a key role in the procurement and transportation of food commodities, serving as a vital corridor from the Black Sea into Syria. WFP is exploring opportunities to expand its grain reserves and milling capacity in Türkiye, leveraging the country’s advanced infrastructure.
Where feasible, WFP prioritizes local procurement of food and other goods—an approach that supports farmers, boosts agricultural incomes, promotes land use, and generates employment.
As part of its strategic plan, WFP is increasingly positioning itself as the leading UN agency in Türkiye for coordinating emergency preparedness efforts. In close collaboration with the Government of Türkiye (GoT), WFP aims to support the development and implementation of emergency preparedness strategies and policies. Given Türkiye’s geographic location and exposure to natural disasters—including earthquakes, floods, and wildfires—strengthening national resilience and response capacity remains a top priority.
The Job holder reports to a Head of Unit, Chief, Management Services Officer, or designated supervisor.
THE ROLE
To coordinate the delivery of a full range of specialised, client- focused, and value-for-money services pertaining to the Management Services/Administration portfolio.
KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):
- Service Delivery & Management: Coordinate the provision of a range of specialized, high-quality Management Services (e.g., facilities management, travel, asset, light vehicle management), ensuring efficient and timely delivery and a safe, comfortable working environment.
- Resource Planning & Efficiency: Coordinate and verify resource requirements, monitor utilization, and identify new needs within the designated area of responsibility to enhance operational efficiency and cost-effectiveness.
- Data Analysis & Reporting: Conduct comprehensive data analysis and prepare high-quality reports to support decision-making, efficient resource management, and contributions to Country Strategic Planning & Resource Planning.
- Process Improvement & Optimization: Review and adapt existing procedures, systems, and administrative processes to identify areas for continuous improvement and support the implementation of new operating procedures.
- Query Resolution: Provide timely and accurate resolutions to a range of complex and daily administrative queries to ensure efficient service delivery.
- Partnership & Stakeholder Management: Maintain effective working relationships with internal functions, third-party contractors, local authorities, and vendors to ensure comprehensive service provision and support partnerships.
- Technology Adoption & Utilization: Utilize digital tools and technology applications to improve working practices and customer service, and facilitate the adoption of new workplace technologies.
- Inter-agency Coordination: Coordinate the preparation of inter-agency initiatives as part of UN Reform to achieve cost savings and enhance service quality.
- Staff Supervision & Development: Supervise and coordinate junior staff, acting as a point of referral, and provide training and guidance on Management Services regulations, policies, and systems to ensure objectives are met and understanding is improved.
- Emergency Preparedness & Response: Contribute to emergency preparedness and response through resource allocation, analytics, and service provision.
- Administrative Actions & Compliance: Plan, monitor, and process administrative actions related to procurement, finance, human resources, and contracts with external vendors, ensuring accurate and timely recording in corporate systems and addressing operational issues.
- Other tasks as required.
QUALIFICATIONS AND EXPERIENCE:
Education and Experience: Completion of secondary school education with min. 7 years of work experience. University degree in Business Administration, Supply Chain Management, Hospitality, Finance, Economics, International Business, Political Science, Logistics, or other relevant field with less years of related work experience. A post-secondary certificate in the related functional area is desirable.
Knowledge and Skills:
- Has demonstrated a strong understanding and knowledge of WFP Management Services regulations, policies, procedures, processes, standards, and system.
- Has experience in coordinating specialised support services pertaining to Management Services portfolio, such as management of facilities, fleet, travel, or similar areas.
- Has experience in overseeing and managing collection of data and preparation of high quality reports pertaining to area of work.
- Has experience in coordinating and supervising the work of others as well as providing guidance and training - Has experience collaborating with teams across different functional areas.
Language:
General Service (Field): Fluency in both oral and written communication in English and in the duty station’s language, if different.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:
global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in the English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Please contact us atglobal.hrerecruitment@wfp.orgin case you face any challenges with submitting your application
- Only shortlisted candidates will be notified
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.