We are looking for a Field Service Engineer for our Service department at Sartorius Turkey. In this role, you will be responsible for installation, commissioning, maintaining, servicing, and repairing equipment in our bioprocess portfolio such as such as purification, filtration, fluid management and fermentation technologies at our customer’s sites in Turkey.
The role is field based, attending at customers site 3-4 days a week within Turkey. You are ideally living in Istanbul or nearby.
Please apply in English only.
Grow with us – Your Responsibilities
On a daily basis you will be responsible for providing service and customer support during field and in house visits
You will carry out the validation and commissioning of equipment in our bioprocess solutions portfolio at our customers’ sites
Installation, qualification, maintenance and repair of our systems in the pharmaceutical and biotechnological industry
You will produce timely and detailed service reports, test reports, issue certificate of analysis for equipment in a timely manner
Follow company’s procedures and policies as well as ISO, MS, GMP standards on customer sites
You will work closely with technical team in Germany and UK and share information across the organization and solve complex technical issues
Collaborate with the sales department in order to enable new opportunities
Do you enjoy building relationship with customers? You will improve customer satisfaction; help maximise customer retention whilst providing excellent customer service
What will convince us
Technical Education in electronics, mechatronics or related discipline would be ideal
You may have experience servicing, repairing, calibrating, maintaining electrical or automated (robotic) equipment (bioreactor) or laboratory equipment in a regulated environment, however training will be provided
You may have field service experience working in the pharmaceutical, biological, or chemical industry following GMP or ISO standards in a similar role though candidates from other industries will also be considered (manufacturing, electronics etc.)
Ability to troubleshoot, test, repair, calibrate and service technical equipment
Ability to work autonomously and unsupervised
Ability to work flexibly and efficiently and to adapt quickly to changing work schedules
Willingness to travel within Turkey and EU
Strong customer service skills and great communication skills in English
Full – driving license
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers