Qualifications
- Bachelor's degree in Business Administration, Economics, International Relations, Industrial Engineering or related fields
- Minimum 2 years of experience
- Good command of MS Office applications (Especially MS Excel)
- Experience of SAP ERP (SD) and SAP S4 HANA modules is a plus
- Fluency in English (both written and spoken)
- Excellent verbal, written and interpersonal communication skills, and a good team player
- Positive attitude, agile, ability to multi-task and act proactively and well self-motivated
Job Description
- Carrying out activities to meet customer needs in line with the determined strategies
- Ensuring existing customer communication and developing relationships
- Receiving requests from customers and ensuring that the received requests are evaluated and converted into orders
- Monitoring the process with the relevant departments by making system entries in order to ensure the production planning of the requests that are converted into orders
- Preparation, planning and follow-up of orders for shipments
- Receiving customer complaints, entering them into the system and following up according to the complaint evaluation process
- Making and reporting sales analysis for customers and conveying opinions on customer performances
- Conducting potential customer research to increase market share within the framework of corporate culture and market/customer policies