Who are we?
At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.
We are looking for a dedicated and proactive Credit & Collection Specialist to join our team in Istanbul, Turkey.
In this role, you will be responsible for managing a specific portfolio of current and overdue receivables, as well as overseeing dispute management. Your contribution will have a direct impact on the company’s cash flow, which is critical to ensuring ongoing business continuity.
This position will be based in Istanbul, with the direct manager located in Cluj-Napoca, Romania.
What kind of work will you be doing?
- Proactive collection of all receivables in line with credit terms
- Responsible for monitoring assigned accounts - Customer calls and/or correspondence within a highly performant credit department
- Internal and External customer interface; business to business customers
- Dispute Management: drive resolution of disputes liaising closely with all due departments within the business
- Sales and senior management request of support when necessary to accelerate the collection process
- Must communicate & follow up effectively with other departments regarding customer accounts on a timely basis.
- Monitor customer's payment performance and proactively seek to reduce payment problems
- Review new orders and new accounts from credit perspective, assess customer’s credit worthiness and monitor credit limits on the accounts
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department goals
- Compliance with credit processes, procedures & internal controls
What will make you successful?
Education: University degree in Finance or Business Administration (advantage)
Experience:
- Experience in finance or ideally receivables management (advantage)
- Experience in customer service
- 2-3 years of relevant experience in the field
- Previous experience in a multicultural environment
- Understanding of basic financial terms
Language skills: Turkish & English, advanced level
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers