Account Manager

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.  Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.  

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Key Responsibilities: 

Manage all aspects of Next Generation Products (NGP) campaigns including but not limited to the following:

• Flagging and discussing errors in the brief with the NGP contract, potential issues in terms of creative, branding and language consistency and potential logistical issues.
• Responsible for all campaign actions on eGraphics (NGP’s job management system) and eGraphics Library
• Jobline and resource planning
• Reporting any problems and escalating any deviations or issues with the brief
• Day to day contact for NGP stakeholders and Hogarth internal departments. Yielding queries about job status and process. Liasing with Hogarth translation department, UK studio/hub studios and QC
• Point of contact for requests falling outside of print projects. Including advance project planning (costs, timings), process development, NGP and new starters
• Responsible for financials on all jobs. Generating and managing estimates and project reconciliation and invoicing
• Responsible for the management of the hubs and overall delivery of quality, consistency and timeline

Key Responsibilities: Project Manager

• Day to day contact for Hogarth internal departments, responding to studio-specific information requests, artwork set up queries, detailed/specific timing information and style and consistency queries
• Ensuring delivery of campaigns are on schedule through identifying skills required for tasks, working with studio managers to allocate studio resource and managing and monitoring timelines and deadlines
• Set realistic client expectations based on progress of work through the studio
• Proactively follow-up with Hogarth deparments and interrogate delays
• Highlight and escalate quality control issues
• Input areas for improvement of workflow and processes
• Overall coorindation of the hubs

Requirements:

• Strong client management skills are essential
• Experience in a fast-paced working environment
• An established Account Manager with a proven track record of managing multi-faceted campaigns within the budget and timeline
• Ideally will have packaging experience
• Understands the workings of a print based studio. Taking the brief from the client through to supplying files to printers
• Strong attention to detail
• Fluent in Word, Excel and Powerpoint

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WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please contact careers@hogarth.com if you need the job advert or form in another format.

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